Cancelation & Return Policy
The website www.venetsanoswinery.com is the official website and online store for the presentation and distribution via the Internet of the products of the company “Venetsanos Winery” with the following legal information:
VENETSANOS WINERY PC
SANTORINI ISLAND, 847 00
Make sure you agree to the following Cancelation and Return Policy.
It is possible to cancel an order under the following conditions:
– Before placing the order, simply without completing the process
– If the order has been submitted but has not yet been delivered, you can contact us at firstname.lastname@example.org or at 22860 21100 and we will cancel your order. We accept to cancel the order at no cost in case it is canceled before delivery. In case of cancellation upon delivery, then the customer will be charged the shipping costs.
We accept the return of products, in case of damage, if you notice and report the problem to us within the next 5 days after receiving the order. You can contact us to report the problem to email@example.com or to 22860 21100. It is necessary to indicate your full name, order number and the problem related to the order. Upon receipt of the products from us, an inspection will be carried out and if no problems arise then we will proceed with the replacement of the product or the refund.