The website www.venetsanoswinery.com is the official website and online store for the presentation and distribution via the Internet of the products of the company “Venetsanos Winery” with the following legal information:

VENETSANOS WINERY PC

WINERY-EVENT ORGANIZATION

VAT EL800605709

CALDERA, MEGALOCHORI

SANTORINI ISLAND, 847 00

 

Make sure you agree to the following terms and conditions.

1. Place an order

You can place your order through:

– eshop at www.venetsanoswinery.com

– email to hospitality@venetsanoswinery.com

– tel. +30 22860 21100 daily from 10:00 to 17:00

We recommend online orders through our e-shop page.

Your order will be completed as soon as you receive the relevant mail to the email address you have filled in.

 

2. Cancellation Policy

It is possible to cancel an order under the following conditions:

– Before placing the order, simply without completing the process

– If the order has been submitted but has not yet been delivered, you can contact us at hospitality@venetsanoswinery.com or at 22860 21100 and we will cancel your order. We accept to cancel the order at no cost in case it is canceled before delivery. In case of cancellation upon delivery, then the customer will be charged the shipping costs.

 

3. Return Policy

We accept the return of products, in case of damage, if you notice and report the problem to us within the next 5 days after receiving the order. You can contact us to report the problem to hospitality@venetsanoswinery.com or to 22860 21100. It is necessary to indicate your full name, order number and the problem related to the order. Upon receipt of the products from us, an inspection will be carried out and if no problems arise then we will proceed with the replacement of the product or the refund.

 

SHIPPING AND PAYMENT

Payment methods

We accept the following payment methods:

1. Credit card: We accept payments with credit cards of any bank.
2. Payment by bank deposit: You can pay by bank deposit within a limited period of 3 days from the date of submission of your order. The bank deposit must include your full name and your order number. The accounts where you can deposit the amount are as follows: Account holder:

VENETSANOS WINERY PC

Piraeus Bank GR7101713600006360128528677

Eurobank GR3702603620000060200699653

 

3. Paypal

If you do not have a PayPal account, you can easily open an account (for free) by following the simple and straightforward steps outlined in the PayPal WebSite. All you need to have is a credit card, or transfer money from one of your bank accounts to your PayPal account. Both depositing money via PayPal and creating a new account are 100% free. Paypal service is NOT available for wholesale customers. For faster delivery of the order you can send us your proof of deposit at hospitality@venetsanoswinery.com

 

Shipping

Your order will be shipped after we receive and confirm your payment. The products will be sent by courier within 3-5 working days.

Shipping methods

a. Hellas

1. Local pick up from our winery in Santorini – Free
2. Pick up from the transport company ¨Drosos Angelos¨, Votanikos Area- Free
3. Delivery at your place – 8 €

b. Abroad

Shipping costs for shipments outside Greece are calculated dynamically at the time of your order.